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FAQ
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How long is the burn time?Burn the candle long enough (usually 2–3 hours) on the first use to reach a full melt pool. Burn time 10+ hours
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What ingredients are included in the Mango Coconut Milk candle?100 % natural Coconut wax, (scent)fresh mango and creamy coconut milk, pineapple, peach, and orange top notes, Sugar, soy wax, and small amounts of paraffin
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How should I store my candle?Keep the candle sealed and in a cool, dry place away from direct sunlight and high temperatures.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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